Operations Manager
Runs the Charlotte branch day to day: the schedule, the crews, the trucks, and the phone call when a job goes sideways.
Open nowFull-time
Operations Manager detailsOpens after launch
Dispatcher / Scheduler in Charlotte, NC
Runs the board. Books the jobs, builds the day, and rebuilds it when the day breaks.
Charlotte — Coming Fall 2026
We're booking quotes and move dates now, and hiring the first Charlotte crew. Everyone on the priority list hears from us before the schedule opens.
The job
What you'd actually be doing
The dispatcher is the person every crew and every customer speaks to before nine in the morning.
Charlotte opens with the operations manager covering this, and the seat comes out on its own once there are enough trucks to justify it. We'd rather say that plainly than advertise a job that isn't there yet.
- Book jobs and build the next day's schedule against the crews you actually have
- Answer the phone for customers who are already booked
- Move the day around when a job runs long or a truck goes down
- Keep the CRM honest so the estimates and the invoices match what happened
- Chase certificates of insurance and elevator bookings before the crew is at the door
The details
- Location
- Charlotte, NC, on site
- Type
- Full-time, opening after launch
- Schedule
- Weekday mornings start early
- Status
- Opens after the Charlotte launch
- Pay
- Set on experience, agreed on the first call
Full-time when it opens, which we expect to be after the first Charlotte trucks are running.
What we need
Who this works for
- You've scheduled people and vehicles before, in any industry
- Calm on the phone with somebody whose crew is running two hours late
- Organized enough to hold a day in your head and a system at the same time
- Early starter. The board is set before the trucks leave
Helps, doesn't decide it
Nice to have
- Moving, delivery or trades dispatch experience
- You know the Charlotte metro and how long it really takes to cross it
- Any CRM or scheduling-software background
Missing all three has never stopped us hiring somebody who turns up and listens.
Before it opens
Tell us now, and we'll call you then
Call or text the office, or send an email with the role in the subject line. Tell us which market, which job, and what you've done before. Somebody gets back to you.
(518) 618-2213 Email us about this role
A resume helps for the operations manager job. For crew work it isn't needed, and never having written one has never cost anybody a shift here.
Questions
Dispatcher / Scheduler FAQ
Please do. When the seat opens we'd rather call somebody we've already met than start a search from nothing.
It's the same work seen from a different chair, so it's a fair route. Nobody's promising it.
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